|
This is a report of the findings of a community research project looking at older residents’ views of public transport.
Public transport is of great importance in the everyday lives of most older people living in the inner west of Newcastle. The research shows that, whilst there is a relatively high level of satisfaction with timetables and routes, there are some significant gaps in local bus services. Of even greater concern, however, are the findings relating to the accessibility and safety of buses. Almost two-thirds of older bus users reported that they felt unsafe when using buses, and two-fifths reported problems getting on or off buses. Much of the criticism related to the attitudes and driving practices of some bus drivers which could make travelling by bus a hazardous and sometimes humiliating experience for older people.
View the report
|
